FAQs

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How do I order?

Choose your favourite design, or add unique details with our builder 🎨

1) CHOOSE 👚 (size & colour)

2) DESIGN 🎈 (small add ons)

3) PERSONALISE 🔤 (custom name or age)

4) UPGRADE 🟢 (designer buttons)

5) REQUEST 💬 (colours, placement or extras)

6) CONNECT 🗣️ (Social Media)

7) ORDER 🎉

Then...

8) POST 🚛 We'll update you when it's on it's way so you can get excited!

9) SEND A PIC Send us a picture on Insta or Facebook to show how good it looks, and (hopefully) leave a fantastic review! ⭐⭐⭐⭐⭐

Can I send one in?

Yes! If you'd like to send one in, then you can do that using our Builder, or dm us to discuss!

What's the turnaround time?

It typically takes 4-6 weeks, depending on how quickly your knit is ready, and how much we have on. It can take an extra 1-2 weeks, for deliveries outside of the UK.

If you need it for a specific date, just let me know, as I can normally accommodate this!

Is it really sustainable?

Yes, we don't use any fast-fashion brands, and source all of our materials, and products from inside the UK!

How much does it cost?

It really depends what you're looking for. Simple, and smaller designs can be around £30, or for more intricate designs, it can be up to £100.

Browse our collections to browse our most popular options, or calculate your own design cost, using our bespoke Knit Builder!

Where do you deliver to?

Currently, we deliver to the UK, US, and Australia.

If you live somewhere else, and are interested, then please get in touch, and we'll see what we can do!

How do I know which size to choose?

Each knit is hand-made, so the exact size can vary, but we would suggest buying what fits them now, as we aim to provide something slightly larger to ensure they get a longer wear!

Can I wash it?

All knitwear is hand wash only.

Although we wouldn't recommend it, if you intend to machine-wash, then please consider doing this on a wool wash setting, and in a knits garment bag.